Tim Hortons

Reviews about Tim Hortons

• 5 / 5

  By dali le breux
  Lost my wallet in their parking lost. The next day they had kept it safe in the office and verified that I was actually me before handing it back. 5 stars. Oh and they also got great coffee, fast and friendly service and easy Highway access.
  May 19, 2017
• 5 / 5

  By Dwayne LugNutz
  Fast, Friendly, ALWAYS ACCURATE SERVICE! Love this location. Hands down one of the best locations around.
  March 25, 2017
• 5 / 5

  By Trevor Enos
  Always friendly, courtesy with a smile.
  Adam is always ready with a short conversation while he serves me and makes it feel like home.
  Keep up the good work!!!
  February 28, 2017
• 5 / 5

  By Gord Currie
  I get my coffee here every morning. Sometimes its really busy and other times its not. Nicole and her staff are always smiling and very friendly to everyone. Keep up the good work Nicole.....
  January 19, 2017
• 1 / 5

  By Samantha Aizpiri
  This used to be my favourite location, I would even go out of my way just to go here. Though, this past year or so it's been going down hill. The service is not professional, when I go through the drive through I get, "Is that all?" after EVERY single item and I barely even finished talking. My order is wrong about 8/10 times and I'm pretty patient person (you have to be when you work with children), when I go back to get the right order I get attitude???? However, I do find the early morning crew to be more friendlier.
  
  About 15 minutes ago my mom had the same experience, she was cut off several times with, "Is that it?" and then when they repeated her order and got the second one wrong which was a regular coffee with cream and sugar on the side, my mom corrected it and my mom is by no means an intimating or rude person, she is VERY opposite in fact! They lady then , very rudely, said, "You said you wanted it on the side" (she thought my mom wanted a black coffee with cream and sugar on the side) my mom told her that she did but she wanted a regular coffee not black. She could then hear the employee complaining and getting upset (huffing) on the speaker.
  
  I don't normally write reviews and I wouldn't if this didn't occur almost daily. I've worked fast food and retail, I get the struggle and customers can be nasty. I also get that people can have a bad day sometimes but this shouldn't be happening regularly. I think there needs to be some sort of staffing change or intervention or something but all of the blame can't be on the employees, the managers/owners need to take some responsibility (and that doesn't necessarily mean to get harder on them, that can make it worse).
  August 27, 2016